📢 We're Hiring: Call Center Manager – Home Improvement Industry
📍 Location: Tampa, Fl -NOT A REMOTE POSITION
🕒 Full-Time | Competitive Salary + Benefits
Are you a dynamic, results-driven leader with a passion for customer service and team development? Do you have experience managing high-performing call centers and a strong interest in the home improvement industry?
We are a growing leader in home improvement services, and are looking for a Call Center Manager to oversee, help grow and optimize the daily operations of our call center. If you thrive in a fast-paced environment and are ready to make an immediate impact, we want to hear from you!
Lead, coach, and develop a team of call center agents to achieve performance targets
Monitor daily operations to ensure excellent customer service and efficient scheduling of appointments
Implement performance metrics, training programs, and process improvements
Collaborate with sales, marketing, and operations teams to align on customer outreach and service goals
Manage call center technology and reporting tools to track KPIs and customer satisfaction
3+ years of experience managing a call center, preferably in home services or a related industry
Strong leadership and team-building skills
Knowledge of CRM systems and call center software
Excellent communication and problem-solving abilities
A customer-first mindset and a drive for continuous improvement
Health Insurance
Paid time off and holidays
Opportunities for advancement in a rapidly growing company
A supportive and energetic team culture
Join us and help homeowners improve their spaces—one great customer experience at a time.
👉 Send your resume for immediate consideration.
...We are currently looking for a Psychiatric and Mental Health Nurse Practitioner or Physician Assistant to join our private practice in Rincon, Georgia . Outstanding opportunity to join a growing team of highly talented mental health professionals and a tenured...
...effort in quantum computing.We are looking for a **Principal Researcher** . This position offers an opportunity to have a meaningful influence... ...to access the export-controlled information. To meet this legal requirement, and as a condition of employment, the successful...
Returning Users Log Back In Role Overview Sodexo is currently seeking a dynamic Executive Chef to lead our culinary operations at White Horse Village in Newtown Square, Pennsylvania . White Horse Village is a premier continuing care retirement community...
...Smith & Wollenskyis seeking a Human Resources Manager to join our team!Our HRMs oversee all HR functions in the restaurant, working closely with the Quality Branded Corporate HR team. They are responsible for HR administrative functions includingnew hire onboarding...
...Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceClaims Adjuster I Workers Comp I Southeast WC experience required**PRIMARY PURPOSE** **:** To analyze mid- and higher-level workers...