Job Description
This position will cover LA and San Diego but will need to be located in LA -Preferably in San Bernardino, Rancho Cucamonga, West Covina, Glendale areas.
The BEAUTY AND SALON Territory Manager is responsible for driving sales, expanding market share, executing operational excellence, and building strong relationships with all store/district partners within a defined geographic territory. This role requires a deep understanding of strategic sales driving tactics in the beauty industry, salon operations, and maintaining profitable Operating Statements. Territory Managers will serve as a brand ambassador, providing coaching, performance management guidance, promotional support, and operational leadership. They will also ensure adherence to brand standards and offer strategic insights to help maximize sales potential at each location
Business Performance
Key Responsibilities
Business & Strategy Execution
Analyze business trends to identify growth opportunities.
Present performance insights and lead reviews at district, regional, and executive levels.
Support peak business events and ensure strategic store visit cadence based on performance.
Team Development & Leadership
Coach and develop Beauty Team leaders; work with Store Leadership on talent development and retention.
Partner with GMs, Recruiters, and District Leaders to manage staffing needs and talent pipelines.
Communicate clear goals weekly and inspire teams with a compelling vision.
Brand & Operational Execution
Ensure consistent execution of beauty and salon strategies, including client experience, selling, merchandising, and operations.
Collaborate with store and corporate teams to resolve challenges and implement best practices.
Reinforce standards and expectations through consistent coaching and support.
Performance Expectations
Meet performance targets in sales, service, and productivity.
Maintain 80% in-store presence, especially during key business periods (including weekends/holidays).
Travel required 50–75% of the time based on territory layout and needs.
Leadership Competencies:
THINKS CRITICALLY • Demonstrates business and functional expertise and stays current with developments in the retail industry;
Takes Accountability
Owns the customer experience and consistently delivers effective solutions. Builds inclusive, respectful relationships and listens with empathy.
Implements with Excellence
Develops realistic plans aligned with company goals, executes efficiently, seeks feedback, and clearly delegates responsibilities.
Drives Results
Acts with urgency, sets bold goals, takes smart risks, and leads with integrity—even in tough situations. Cultivates a culture of high performance and continuous improvement.
Enjoy a rewarding career at JCPenney, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic retailers.
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